Subway - Youngwood

I regret having to leave a negative review, but the Youngwood Subway has some of the least professional staff I've encountered in the fast food industry. I believe this may be a reflection of their upbringing rather than a personal failing. Unfortunately, I won't be returning to this Subway location.

During lunchtime, there was only one employee working, and I felt genuinely sorry for her. A customer even had to teach her how to fold a pizza box. The owner should be embarrassed—it's important to be present in your business and help out until you can hire and train more staff. This subway should consider closing until they can find and properly train employees.

I attempted to place an online order, which was supposed to be ready by 12:30. However, when I arrived at 12:45, my order hadn't even been started yet. The employee informed me that she was working alone and couldn't manage everything by herself. Overall, it was a disappointing experience with poor customer service.

While waiting to get my lunch on the subway in Youngwood, I noticed how hard Tabor worked and tried to quickly and efficiently take care of the long line of customers. He apologized for all those who had to wait. He took care of all customers while getting great customer service and getting their food as quickly as possible. Nice to see someone proud of his work. Great work, Tabor!

It?s lunchtime and there is only one person working behind the counter. When we arrived there was 3 people in front of us, he ordered 1 sub and it took her 10 minutes to make. Then the other couple ordered 3 subs and it took her close to 20 minutes to complete their order. I have managed fast food before and I would. Never have 1 person working through lunchtime by themselves or be by themselves at all. I have been to other Subways and it has never taken this long to get ordered. I won?t patronize this Subway again.