Mcdonald's - Yucca Valley

Happy to see the playground open sad to see it's not open for breakfast, worst customer service yet! The pictures say it all, it's been raining and my 5yo wants McDonalds breakfast and a playground oops not today! Humans need to take our orders I won't use a kiosk or the app. Your kiosk doesn't take cash. Not spending any more money here.

I had horrible customer service. McDonald 's was giving any size coffee for .99 cents. 11:00 am. I asked the employee to check if I could by 2 coffees that price. I asked him to ask if I could. He cam back still no knowing. So I asked him again. By that time it was past 22 am. Then they had gotten my order wrong. So because it was a few minutes past 11am he didn 't want to give me the coffee. He kept arguing with me. He finally charged me something that cost.27 cents. He said that because it was past.11am so I no longer could get my coffee . 99 cents. Then this other manager came a long. She was so belligerent and argumentative. She was also extremely rude. I showed her my receipt with the 27 cents charged for the coffee. She would not honor what the other manager charged me. So I parked my car and went inside to talk to her. She told me that the other manager made a mistake. I tried to reason with her. I showed her my receipt and she wanted to keep it. I asked her several times to give me my receipt back. She was arguing with me about that. I couldn 't believe her attitude. She said I 'm keeping the receipt because it shows that the manager charged me 27 cents for the coffee. I asked her for the corporate number to make a complaint. She said go ahead. You will get me on the phone . She said if I call her

They don't let you use their restroom until you purchase food. Employee told me that they will get yelled by the Manager for letting people use restroom without purchasing food first. Never have I come Across that issue. I am not a transient and certainly don't look like one. Will never stop at that Macky dees again.

The worst McDonald's experience ever. This place is so disgusting. Tables haven't been wiped down in who knows how long. It smells like a porta-potty throughout the entire restaurant. There was a wet floor sign on the table. We all know where those usually are and it's just there on the table. It felt disgusting just sitting in there. I went to go use the restroom to wash my hand but the bathrooms are locked and when I finally got someone to unlock the door, that bathroom was foul! Not to mention there wasn't even any soap in the dispensers. There are no employees taking orders at the register so we are forced to use the kiosk. With the kiosk, it comes with a table tent with numbers on it, which says to relax and your order will be brought to you. I waited 40 minutes for my food to come and then realized that people that had not arrived until well after we did were getting their orders brought to them. So I went to go check on our food and it was just sitting there on the counter, food is cold, ice is melted in the drinks, and my McFlurry was M&M soup! I spent $50 on this order. Obviously, we're still here. The lady at the front said that she's been calling my number. Well, what's the point of the table number then? And why did everybody else receive their food on a tray brought to them but not us? I witnessed the lady try to do the same thing with another order. After watching it sit there for 5 minutes and the lady faintly saying the number, I walked up to the counter and told her that they were probably in the play place. She then brought the food to the play place and gave the customer his order. This place hasn't always been this trashy so something must've changed. But come on! This is ridiculous McDonald's! All that work for a pay increase and this is what we get?

The soda machine is calibrated perfectly. All other fast food rest in the area sodas taste like water or detergent. Plus it's a privately owned business the food is super fresh always. Must try it Cheers y'all :D