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Contribuisci feedbackThe Brussels airport doesn't really have different terminals. It's one terminal with different gates, like A, B, T, etc. I took a bus to get to the airport, and it was very easy. The bus stop is just outside the airport. There is a nice pathway with many signs to direct you to the terminal. There is a huge blackboard with all the departing flights. It's really cool. Before security, there is some shopping area with chocolates, toys, souvenirs, books, etc. There are restrooms on either side of the check in counters. There is a Starbucks with overpriced drinks. There is even a sign that will tell you how fast the security line is. The Monday after Tomorrowland, there was a DJ inside gate A!! How cool is that. They were throwing downnnnn
A huge pro is how this airport is directly connected to the main public transit system. It took us less than 40 minutes to get from downtown without having to walk outside. A major con is the layout. It's a big airport and they just don't seem to have it streamlined. Bathrooms are also rather spread out. A pet peeve, although this one on the airline and not the airport, was that British Airways didn't have its screen lit up. After we ran into trouble checking in at the kiosk, we struggled to find them. Even airport staff wasn't sure.
After visiting hundreds of airports around the world, the Brussels Airport, surprisingly, provided the worst passport control experience. Upon landing from JFK, the line for non-EU passport holders was incredibly long with just a few people manning the booths. It took us two hours to get through and some it took up to three hours. Besides that, the airport isn't very new, clean, or design-forward. However, you can easily get a ride share in the parking lot just outside arrivals.
Worst airport experience ever (40 years of travelling the world). Took 2 hours with a US passport to clear passport control. Would recommend any other airport (including Kabul) over this one. No excuse for the capital of the EU to have this as the entry experience.
Really easy airport to traverse. Duty free is huge, like most EU airports, with a tremendous amount selection. Visa control took 5 minutes to get through. Gate area was large and well managed. Plenty of dining options as well.