7-eleven - Alameda

The people working there on Sunday evenings are running some kind of scratchers scam. I was there around 9pm on 4/10/22. I had three winning tickets. Among them was one of those big black $30 scratchers that won a free ticket. They lied to me and told me it was worth $15, did some slight of hand, and distracted me by lying again that my $15 dollar winner had already been claimed (I literally just scratched it and scanned it with the app right before I went inside). Make sureyou have them scan your scratchers one by one! Do not let them trick you like they did me!

I was at the landermat next door and went to buy something and after trying to price an item and a rude responce,I decided to make my purchase at another location where the customer service merits ir. I went back next door and 3 min later a man,told me he had turned my wallet in as he'd seen me drop it. I went back and they all said innocently that they didnt have it. The man who turned it in,was still next door and went in to vouch for me. Then the women involved played agame and refused to give it back for several tense moments. Police department is accross the street and After threats to report them, they gave it back but only after I appologized to them. The did not know that that man saw me and told meabout it. Untill he came back in, they played stupid. Then when they saw him, suddenly they had it. Mk sure to count your change.

The lady at the cash register was extremely rude. I was not able to find my cash so i told her nicely she could help the next person so the next customer didn't have to wait. She just rolled her eyes. I then told her i found my cash n would like to pay for my coffee. She then rolled her eye and said something which i couldn't hear so i asked her if she could please repeat herself. I guess that really bug her cause her attitude became worst! I just wanted to pay andleave. i never shopped somewhere that made me feel so unwelcome! Will never shop here again.

Careful of this location. The staff and local management do not care if you are injured on their property. An outswinging door, abruptly open by a staff member, who never acknowledge nor apologized, struck and injured my spouse causing a long and skin breaking gash. A trip to urgent care for something more than first aid. A claim has been filed and if the Corporate offices care about their business, including franchise stores, they had better step up their involvement andensure that THIS franchise store at least meets standards. In the meantime, we 'll take other steps as well: file complaints with City, State and OSHA. Not looking for anything except full medical reimbursement of any all medical expenses(out of pocket and reimbursement to insurance provider). As to the staff member , why did he then come outside the store and attempt to open the car door? WTH is that?

$38 for a juul pod..highway robbery. Go next door for $22 pods. Management refused to refund after realizing price and not having any cost posted.