Starbucks - Alameda

Vegetarian options: FantasticDietary restrictions: FantasticParking: FantasticKid-friendliness: FantasticWheelchair accessibility: Fantastic

Its really bad I had to wait 30 minutes for my 1 drink and when people came in a ordered they got their drink first even though I had order online before them.

The problem with this generation is that they are lazy! This includes ALL the Latinas that work at this specific location. I've been going to Starbucks for over 20 years. I always order an iced caramel macchiato. The cashier wasn't paying attention because he's too busy socializing instead of listening to the customer. Second, they made me a hot caramel macchiato. With the manager right in front of me (she said not one word when they messed up my order, nor did she say anything when the two baristas took a hot caramel macchiato and poured it on ice in a plastic cup). I've been drinking this coffee since these little girls went to elementary. You don't pour HOT drinks into PLASTIC CUPS. The manager sat there and said nothing. $6 coffee made inappropriately, and the manager looked too tired to care, or to even work. This location needs someone over 40+ to manage the children that work here. My $6 incorrectly made coffee is paying for some of their college educations, so make the coffee right. The staff here is a joke on Sundays.

I can't even explain the disappointment when this is how you start your day. No only were they out of what I originally wanted, then to receive the alternative 2/3 full after paying $5 adds insult to injury. How as a barista you can't manage to fill a cup is beyond me. And to top it off my name was not only incorrect but not even close so there was confusion whether it was even my drink to start. Another Alameda Starbucks bites the dust.

Store is filthy, bathrooms are rarely clean. The free coffee helps though. Elizabeth the store manager is Always willing to make it better....