The White Hart Inn - Amber Valley

We went to the restaurant for dinner and were left waiting at the bar for 5 minutes with no acknowledgement. I had to get the waitress's attention to let her know we had a reservation. She then led us to a table that was not set. Our drinks arrived promptly, but we were left waiting with the menu for about 30 minutes before I had to get up and ask someone to take our order. It felt like we were being ignored. After a long wait, our main dishes took another 45 minutes to arrive. We were close to leaving. The breakfast included with our stay was also disappointing. There were no cereals or fresh fruits, just 2 cold cinnamon swirls. When I asked for a croissant, I was told it would take 20 minutes to bake, even though they were not homemade. We had to request tea and coffee refills, and my boyfriend didn't even have a cup or cutlery on the table initially. His full English breakfast was subpar, with undercooked eggs, low-quality sausage, and only half a black pudding. I ordered eggs benedict, but the overpowering scent of the hollandaise sauce made me feel nauseous. The ham was too thick and fatty, and the poached eggs were undercooked. When I mentioned this to the waitress, she dismissed my concerns and did not offer an alternative. Overall, it was a very poor experience with terrible service. We will not be returning to this restaurant.

(Note: This rewrite is a summary of the original review in English)

We had our wedding here and everything was perfect. The venue is beautiful, the staff are great. Everything was managed so well and everything went soo smoothly. Staff accommodated everything we asked for and made us feel really special. The hotel rooms are really nice and the whole experience was very memorable.

Embarrassed is an understatement after visiting this place previously and having a lovely meal I suggested to some friends that we should go for a Sunday dinner well how wrong was I the service was terrible but the food was worse I had the beef dinner the mash was cold the meat wasn’t cooked and the veg was raw I was so embarrassed to of suggested the place will definitely not be returning

Excellent experience and beautiful food from the restaurant fork furrow the staff were amazing. It had good vibes