Bob Evans - Amherst

Awesome staff at this location. Serving sizes/value are not the best.

Utensils were not clean. I took the 1st ones they gave me back and got another 3 sets and all of them were dirty also. Who's to say that my meal wasn't placed on a dirty dish. Unfortunately, I didn't think about that till after I had already dug in. The food was great, made exactly how I asked. The service was great. However, making sure your guests have clean eating utensils is part of GOOD SERVICE. But WE ALL KNOW that doesn't exist anymore. Well far and few should I say.

Disgusting. The quality of the food has gone down alot. The cleanliness of the restaurant is poor. I had my plate sent back and watched 2 others sitting around us have theirs sent back as well. I feel bad for your waitresses having to apologize for a poor quality and kitchen work. Better off going to McDonald's down the road and they're terrible too. Going out to eat is such a disappointment anymore. Nobody cares.

Had to throw that chicken out way too tough and greasy

Their food is usually very good, but this last time I stopped to get breakfast on my way home from working 10 hours on 3rd shift, I got an egg breakfast and they were so runny I couldn't even eat that much of them. The hash browns were hard, like they weren't cooked all the way through. I've definitely had better food there in the past so I'm not sure what's going on with them right now, or if it was just the person they had cooking the food that day.