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Worst meal and service I've had in Aspen full stop! No sooner had we finished our appetizers before even taking the plates away the waitress said, are you ready for your main course and we said we needed a minute . The food was immediately brought out and it was cold! If we ordered appetizers, how could the main course come out cold before the appetizers are barely finished? When I asked the waitress about this, she gave me a very condescending response about how the kitchen Works and they put the order in all at once, and blah blah blah. From start to finish, they rushed us out of there in less than an hour close to 45 minutes for a supposedly nice restaurant, located in The St. Regis the service and the food was well below par.
If I could leave zero stars, I would. I 'm also leaving this review not only for myself, but at least 20 30 other individuals that had a similar experience tonight. We had a 915pm reservation and were told upon arriving on time, that they were running behind . Finally at 10pm after we were told a table was open but then was not we left. We also spoke with multiple other groups that had been waiting longer than and hour with reservations that there was no end in sight as to when they would be seated.In sum, do NOT go here. The disorganization, lack of empathy, lack of leadership, lack of caring, and lack of communication is the worst I have ever seen. The St. Regis should be ashamed of themselves, their brand, and the way they treat human beings that attempt to spend money at their establishment. Avoid going to this hotel and this restaurant at all costs unless you like waiting and not eating.
This place is one of the best spots in Aspen! Has an amazing atmosphere, top notch service and cool events! We got to see Macy Gray perform at the bar next door and the food was impeccable. The staff went above and beyond from the time we arrived to when we left. And the food was really great. I loved the ricotta pistachio bruscetta and the caviar was some of the best I've ever had! Literally cannot go wrong with anything on this menu :
Great food,don’t sleep on the ravioli.Very vibey, the DJ, art and overall deco style of the place had my head on a swivel. Staff were attentive and accommodating of my dietary restrictions. That’s often a red flag, but they ticked the box!Oh, and the flowers were so wild! props to whoever’s doing those!