Burger King - Athens

Service was acceptable and responsive needs an influx of employees and more inventory for certain menu items, but current employees try their best to meet standards. The bank was distracted by her phone in the middle of the order.

DO NOT VISIT!!!!! This location was notoriously slow this evening. We ordered two double cheeseburgers, a chicken sandwich, and fries. Took over 30 minutes to receive. My friend didn’t want any other food so I was forced to stay in line, otherwise I would have left and went to the Wendy’s next door where the line moved MUCH quicker. Lady at the ordering screen was also very rude. Staff your restaurant appropriately or close down for the evening.

We haven't eaten out since the pandemic started, and were looking forward to it. Drive thru person was awesome, food wasn't. Prices are up about 40%, hopefully that's going to employees but I bet not. Sodas were flat, burger tasteless, fries cold. I guess the foods always been mediocre, but at least it was relatively cheap. $18 for two semi-edible meals; I'm sick of cooking at home but I guess that's what we'll be doing. We've had Wendy's twice in the past two weeks, similar price increase but the food was much better.

They got my delivery order wrong four times in a row. I complained after the first two times. The third order, my Impossible whopper had mayo on it and I got Dr. Pepper instead of Coke. The fourth time, I again got Dr. Pepper and a BEEF whopper wrapped in an Impossible wrapper. I couldn’t help but think this was retaliation for complaining. Bad work ethic and values.

Severely understaffed. Even during the dinner rush, there was only four staff. One for the drive-thru counter, one for the delivery, one for the kitchen, and one for the counter and packing food. I understand their low morale but could not accept missing items. They missed two drinks and one med potato fries in my order.