Subway - Atlanta

The service was average, and the subway sandwich was just okay. However, I was taken aback when the cashier decided to add a tip without asking for my consent. If you're paying with a card, be cautious. This is the first subway where an employee unilaterally decides the tip amount. It really caught me off guard. I would rate this experience 0 stars and wouldn't recommend it to anyone.

This Subway was in a state of improvement up until the end of this last year, wherein they removed the combo special meal deals . Now it costs a good $3 more for the same meal. I understand inflation is an issue, but a ~50% increase in price is quite excessive. I 'll just have to eat here less and get just a sandwich here moving forward.

I urge the restaurant to provide better training for their essential food industry staff. I ordered a veggie burger patty sub last night through DoorDash, and it was clear that the patty was frozen solid when it was placed on the bread with the toppings. I shouldn’t have to request that it be heated up. I’ve been ordering from this place for over 10 years! After waiting an hour for it to be prepared, then 10 minutes for my delivery person to pick it up, followed by an additional 20-minute drive, I was disappointed to find that the burger patty was still mushy and icy upon arrival. This is both unsafe to eat and completely unacceptable!

It was 9:57pm when I walked into the subway and John was ringing up two ladies in front of me as I stood in line waiting to place my order. Once John finished ringing the ladies he turned the lights off and refused to take my order. The other gentlemen who was there with him tried to help but John began speaking another language encouraging the man not to take my order. The man then refused. John went on to say we had to come in 10 minutes before close then walked off and left us in the dining area.

If I could give them zero stars, I would. The customer service here was the worst I've ever experienced. They seem to have a monopoly on the restaurant and aren't following the rules set by the Subway franchise!