Jason's Deli - Austin

Our family ate here and there was a miscommunication with the cashier. My wife wanted the salad bar but he put club salad on her order instead. As my wife was trying to get her salad plate, the salad lady kept telling her you did not pay! You did not pay! My wife was confused, and looked toward the cashier 's direction for assistance but he was busy. My wife then said she paid but the salad lady started getting confrontational with her finger now pointing at wife telling her if you want to eat you need to pay! until my wife went back to the cashier. He sorted it out immediately. But as my wife went back to get her plate, this same lady right away was like where 's your receipt??? . I understand theft prevention but this was just too much and handled so poorly. Excuse me, I don 't see salad bar on your order. would more than suffice. Maybe my wife wasn 't clear or maybe the cashier made a mistake, whatever, it happens. It 's how this employee right away accused us of stealing that really left a bad taste in our mouths. 3 stars because we come here often and never had a negative experience other than this so not going to take away from other employees who provided good service. However, not sure we 'll be back.

I am ever so grateful that Jasons Deli has never done me wrong and has always come through! For a decade now, I have been coming here and their food is always consistent. Good quality, great taste, and always so friendly!!! Thank you JD!!! You rock.

Found a piece of razor blade in my Mesa salad! Cut the top of my mouth! Manager did not care. Not about the piece of razor blade in my salad, or about the other piece of razor blade that is most likely in someone else’s salad! Never ordering from there again (DUH! … Can’t select zero stars or I would.

Great! Clean and well maintained place. Service is really good.

You get what you expect with this smart choice of good n quick eats. You expect Fresh , Clean and Healthy then this is your best option. Low point of the experience was not having the All You Can Eat access to the Salad Bar. Which is overall smarter to accept and enjoy with safety percautions in place to keep cleanliness the priority.