Sonic Drive-in - Austin

The chef showcased outstanding skill in food preparation.

There was a bit of a wait because the restaurant was understaffed. However, the staff on duty did a commendable job. The manager was particularly impressive, as they were actively working at every station, including handling deliveries.

I stop by for breakfast about once or twice a week, occasionally skipping a week here and there. Regardless, I've consistently received excellent service for the past few months. My server, Crystal, is absolutely amazing. I tend to order non-breakfast items like cheesesticks and chili cheese fries at 8 AM, and she never shows any annoyance at having to prepare something different for me. Crystal is always polite and never forgets to ask if I need ketchup or anything else. In today's world, finding good customer service is rare. I don’t often write reviews, but I felt it was important to give a huge shoutout to Crystal. CRYSTAL, YOU'RE THE BEST!

This place is terrible. Every time here it takes 20 minutes to get your order, even only 3 drinks. 90% of the time the order is wrong. And how will you sincerely look at these lemons and think, oh yes, they are fresh. They are stoned!!! Food: 1/5

The store was not opened for another hour, but the app had allowed me to place an order. There was a helpful employee who hired himself there to do my job anyway. She was very nice and did a great job.