Wendy's - Austin

This Wendy's loc is whack! We stopped because of the sign (pic 1), ordered that and another item advertised on the menu for a diff price WHICH IS CALLED FALSE ADVERTISING WENDY'S AND IT'S ILLEGAL (pic 2, 3) and the last pic (4) is of our receipt. Show me the FREE item or the charge for the advertised item... y'all should be fined!

First of all, I got all my drinks, 5, to be exact. I asked for a cup/drink carrier. I was told there was none. So, I was like how do I keep the drinks from spilling in my vehicle. I got no reply. Then, of course one of the drinks did spill and I went back and could not get a refill.2nd, I get home with the food and none of it was marked as to what burger was what. Smh... here I am trying to figure it out.This particular location did not provide the outstanding service that I have come to know from Wendy's... I will not be returning to this particular location

I don’t come to Wendy’s for the customer service however my experience got me heated. When I pulled up to the drive thru, I waited a moment and then the guy said “hello??” As if I was interrupting him, acting real annoyed. He was very impatient while I was ordering, I asked him to repeat something and I got more attitude when he repeated himself. If y’all are going to have a rude dude working there, keep him AWAY from the customers. Also the fries were definitely not fresh.The time I went through the drive thru was around 2:20pm march 18th. I told the lady who handed my order that he was rude and she seemed to agree that he has an attitude

Waiting on the Intercom for 5 minutes, no one answers pulling up to the window, dude clearly ignores meHe only movements with his head side to side with his hand and puts his fingers on 2 when their sign CLEARLY states drive thru open to 3aIf NOT to be opened during your operating hours, then you need to update your hours

Drink dispenser's broken. Drive thru people need to park to correct their orders. Never said my order number, never gave a reception. Was TOLD to get it yourself. Terrible settings here. Instead, they only find their bell that everyone wonders if it's their food or someone else. Food: 3/5