Chick-fil-a - Belmont

Look out for the new drive-thru experience! There’s a lane for placing new orders, and another one for picking up orders placed in advance through the app!

The chicken is excellent, the staff are very courteous, and the restaurant is impeccably clean. Although there is a bit of a wait, you can easily avoid it by ordering online and using the mobile line.

However, once I got to work, I realized that while I had my free sandwich, I didn’t have the medium fries I had paid for. Working in the nearby ER, there was no way for me to leave my shift to go back and retrieve them, even if I called to report the missing item. The place was busy, and the service remained excellent, but I know that many people rely on their reward points and every dollar when living paycheck to paycheck (I've seen a lot of college students do this). So, when the cost of the missing fries effectively negates the free sandwich, it turns an otherwise affordable meal into an unfortunate situation. Despite this hiccup, I understand that mistakes happen, and it won't stop me from returning to this location in the future.

Pit stop as I traveled to grab fries and fruit……the customer service was great. Table service was an added plus, being I needed to sit to charge my phone. Always fresh, quality food.

My first time being served with my food by a person who was not behind a window. I thought that was awesome