Caffe Nero - Birmingham

Tried here as a change from Costa coffee, which were quite rude on our last visit in Mere Green. Where their coffee was undrinkable and just looked like hot milk. Anyway enjoyed our toasted sandwiches at Nero especially the cheese and mushroom one and cheese and tomato was very nice too. Pleasant staff, asked for extra hot lattes and that’s what we got, unlike Costa. Could do with a bit of a clean up as nothing is getting swept from under the tables, just a quick wipe on the top. Hubby visited toilet and said that could have done with a good scrub too and seat needed fixing.. Not rocket science ! But will visit again when shopping local.

The baristas at this restaurant are a dream team during lunchtime on weekdays! They always make the coffee quickly and perfectly. They are also very friendly and happy to chat with customers.

The restaurant offers a wide selection of coffee, delicious cakes and pastries, and all the staff are very friendly. The service was excellent.

The staff at this restaurant is absolutely wonderful, especially considering it was a Monday evening! Whenever my coffee wasn't up to par, I spoke with the barista and she listened attentively. I left feeling much happier after my visit. I highly recommend trying the coffee from Peru. Thank you.

My husband and I ordered a mocha hazelnut latte from Cafe Nero in Sutton Coldfield but they both weren’t drinkable. The mocha looked like a lukewarm cup of tea (in fact, we couldn’t work out what it was as it didn’t taste like coffee, chocolate or tea) and the latte tasted like watery syrup. No froth or coffee by the looks taste of them. 100% don’t recommend