Kitchen Garden Cafe - Birmingham

We ate in the kitchen garden café this morning. the food took 45 minutes to get out. the staff was not helpful and abrupt. the food came out in no recognizable order. they had two men waiting for their food for 45 minutes and told them that they had run from what they had ordered. a person beside the order of the black pudding came 30 minutes before his full English; we returned it and asked if a hotter part could come out if his breakfast did and until it came out that they would run out of black pudding. they were unapologetic when we complained. I didn't get my breakfast. After waiting for all the others to eat, I just canceled it. of 16 people ended 3 people...read more

This is a really friendly place, away from kings heath high street. some things on the menu are on the expensive side, but if they don't want to spend too much, there are also cheaper options. it is worth trying both the lunch and the evening menus, as they are quite different, my favorite is the tapas style dinner. I always go back! also for live music!

This is a really friendly place, tucked away off Kings Heath high street. Some things on the menu are on the pricey side, but if you're not wanting to spend too much there are cheaper options too. It's worth trying out both the lunch and evening menus, as they're very different my favourite is the tapas-style evening menu. I'll be going back again and again!! Great for live music too!

We ate at the kitchen garden cafe this morning. Food took over minutes to come out. Staff were unhelpful and abrupt. The food came out in no discernible order. They left two people waiting for their food for minutes and then told them they had run out of what they'd ordered. One person's side order of black pudding came out minutes before his full english; we returned it and asked if a hot portion could come out when his breakfast did and by the time it came out they'd run out of black pudding. They were unapologetic when we complained. I didn't get my breakfast...after waiting so long everyone else had finished eating, I just cancelled it. Out of people, people ended up with refunds and no breakfast. Appalling. The only explanation we got was that the kitchen was small. I would argue that if you can't handle groups then don't book them in. I booked the table with the manager and told him that it was a special occasion, and he said there would be no problems. We also ordered in groups of or not as one big group. Even then when food came out that someone had ordered, part of the order would come out and it would be or more minutes before the other part of their order came out. The staff seemed to be allergic to the word sorry and didn't seem to care at all about customer service. I have been going there since it opened and I cannot believe how atrocious the service has gotten. Avoid.

A unique place with many plants and garden items for sale. there were some vegetarian, vegan and gluten-free options on the menu that was usually standard British cafe food. I had the vegetarian breakfast. simple, but tasty and hearty.