Pizza Hut - Bloomington

Unfortunately, there are no customers in the inner, and only a young man worked, all of himself on the day I ordered. he made the pizza (we got several,) issued the pickup orders and checked the people who pick up orders in register. I say people, but there was only me at that time. I tipped the guy, though I didn't have much to tap. you would have thought I had given him a million dollars. he was so worthy and said not many people typing him. I wish I had more. now, this young man has all jobs on this one place (at least on this particular day he worked alone) and he makes his work on very professional wise. kudos to this young guy for a great job, and the pizzas were done exactly what we ordered.

I am very displeased with how things went tonight, for three reasons:(1) the order was delivered 30 minutes after the estimated delivery window. I called the store FIVE TIMES for an update, to no answer; then (2) the order was not fulfilled accurately, because we redeemed points to get breadsticks, which was reflected on the receipt, yet we didn't get our breadsticks; and finally (3) I requested contactless delivery, yet the driver knocked on our front door, waited for us to answer, and requested a signature. Then we got our pizzas, but no breadsticks.Very disappointed!!

Used to be pretty good. The food itself is still OK, but DO NOT ORDER DELIVERY. They switched to using DoorDash for fulfillment and I haven't had a single delivery actually come in correctly since they did so because the store didn't include items with the order when they gave it to the driver. To make it worse, they're impossible to get a hold of. If you call the phone number, it will just ring for a minute and then cut off there's no way to contact the store to get your missing items or a refund for them.

Our pizza never showed up! We called the store, and they would not answer the phone. After calling the store for over an hour and a half, they finally answered my call. They said that the delivery service that they use did not pick up the pizza for delivery. By this time, we no longer wanted the pizza and ate dinner at home. We requested a refund of our money, and the employee said the manager comes in at night to settle the till and that she would need to do the refund. Well, it is the following day and I have still not received my refund.Thanks for a bad experience,Scott

When I called to order a pizza, they said 80 minutes for a pick up order! I questioned it, she said that the store was busy......I showed up 40 minutes later...not a soul in the parking lot..dining room empty and dark. When i went in, the employees were hanging out in dining room in the dark. 1 came to assist me...couldnt find my order, asked around, searched again, asked around, searched a 3rd time...found my pizza. Handed it to me, rang me out. If I had waited 80 minutes......it would have been rubber or cold. As it was...the toppings were minimal. It was a $10 three topping large pizza so I guess I shouldnt expect much