Craiglands - Bradford

We dined at the restaurant both nights during our stay at the hotel. There was a great variety of dishes to choose from and the food was absolutely delicious. The staff were extremely welcoming and friendly. My husband even said that the steak pie he had was one of the best he has ever had.

We arrived early and were immediately seated at a shaky table in a cold room with no background music or atmosphere. The waitress asked how we booked, and when we mentioned it was through Groupon, she requested the voucher number which caused some confusion. Despite being the only ones in the restaurant, the service was not up to par. The afternoon tea had more meat sandwiches than fish and cheese, and the scones were dry and hard. The small cakes were enjoyable, but overall the experience was disappointing. My friend had booked this as a special treat but left feeling upset and apologizing. The lack of warmth and ambiance makes it a place I would not recommend or return to.

Lovely old building in stunning surroundings,staff where nice.the room was clean an had a large bathroom.and the breakfast at £10 each was amazing realy butchers sausages and bacon all cooked to prefection.would defintley recommend and we hope to go back soon.

We used a voucher for afternoon tea for two. We had never been to this venue before despite it only being a few miles away. The car park is at a very odd angle to get into from the top drive entrance and badly needs resurfacing as there are some dangerous potholes. Work is being carried out in various places inside and some areas smelled strongly of paint. All doors we went through, including toilet doors, squeaked horribly and this could easily be fixed by a diligent staff member with some WD40! The whole place was like a morgue as we saw no guests at all. The lady in reception was polite and the bar area was deserted when we arrived. Quickly greeted by a smartly dressed man who took our order. When I made the booking I requested plain sandwiches and this has been done, which was good. The selection was cheese and tomato (plain ones) but the others were a sad looking beef and ham- 3 fingers of each in standard bread. The scones were warm but had been cooked and as a result had gone hard. These were served with ample dishes of cream and jam. The cakes were squares of chocolate brownie, plain sponge with icing and a grape, blueberry frangipane type cake. Tea plus extra water was served in silver teapots. Nobody else came in the whole time so we listened to birdsong from outside plus StrayFM radio playing whilst reading subtitled news on the TV, which seems to be an undesirable but standard feature in venues these days.The full price of this tea on the menu was £14.95 each which is massively overpriced. This cost for two would be about acceptable- thank goodness for voucher deals.Just average food in what could be a lovely place, after alterations and paint fumes had gone, if it had some life in it!

Mt wife and I needed a break and saw a deal for 2 nights to include an afternoon tea and an evening meal. I contacted the hotel and asked about a 3rd night as we would be travelling 240 miles from Essex. The price quoted was acceptable and so booked. 2 days before travelling we had the opportunity to go for another night and so I contacted the hotel and as our room was available I booked it and so we had a 4 night break. It was well worth it, the free ipgrade was an excellent bonus. The staff were very friendly and pleasant. The room was wonderful which was at the front of the hotel with a lovely view. The hotel was spacious and very clean. The breakfast was well cooked and well presented. The afternoon tea which was tea and scones with cream and jam, was of a high standard. The evening meal was beautifully cooked and well presented. The weather was reasonably kind to us and overall the break was what was needed and well worth every penny spent. Not often a Yorkshire will make that admission. We have already enquired about another break, this time at the back end of the year. Can't rate it highly enough.