Chick-fil-a - Brittany Farms-Highlands

Ordering the same thing as my breakfast for months now. A cobb salad with grilled nuggets and an extra side of grilled nuggets to add to my salad. Today’s “extra side” looked as though I was given scraps. The container was a third of the way full whether you could count eight pieces or not. Normally I’d let it go and move on but that extra side cost me $6 so I gave them a call and their manager ANDREW told me that I should come all the way back to the location so he could personally count how many nuggets I was given so he can assess if he needs to give me 2,4,6, or any at all. Sorry Andrew, but I wasn’t born yesterday. I’m not about to hike back out of my way for you to say “you got the amount of nuggets you’re supposed to get.” All you had to say was that you’d make me a new batch and I can come pick it up. It’s that simple. I’ve not once had any issues and me coming is so routine I didn’t expect for Shrek himself to try and play me over some grilled nuggets. Do better and get rid of that Ogre.

The food was just ok and especially for 11 Bucks for the original chicken sandwich waffle fries overpriced not great!!!Plus corporate supports hate groups!

Food was fresh but the tenders seemed smaller than usual. Staff was very polite.

Chick Fil A is the best franchise in the world. However this particular restaurant at Warrington Crossing is one of the worst. They seem to have a lot of management issues. They messed up so many of my orders in the past.And the other day when the restaurant closed early without any warning due to snow, they turned me away, even though they were still serving others and I had placed my app order 10 minutes before they actually closed.Today they filled my fries basket only 2/3 way up and refused to do anything about it when I asked.The manager is clearly not intent on keeping his customers satisfied. I've never had issues with any other Chick Fil A restaurants.Even though this one is the closest to me, I'm totally sick of them and the manager at this point and have decided not to come back to this restaurant.

Wish I could give this store a negative star review! Manager on shift has no idea what she was talking about with the basketball ball give away and told me to call corporate so I asked for store number and the manager really had the nerve to ask why!? I can't believe this is a billion dollar corporation and they fought me so hard over chicken nuggets. I'm done with this company after deal with the store and then corporate who has giving even more mis leading information. Website said nothing about a dead line time and then the store said corporate makes the times up and then corporate said they do. Unbelievable seriously.