Bent River Brewing Company - Burlington

Got seated right away then our waitress kept telling us she would be right with us, and not politely. Got our drinks and sat and waited again. Hostess asked if she could take our menus. I stated we had not even placed our order yet. Then someone else came finally to take our order. Waited 45 min for our food which came out missing one person's food, burned chicken sandwiches, cold soggy fries. Waitress got angry when person missing the food stated she did not want her food made now. She brought it out 10 min later in a box and said they would take a few dollars off the bill. Person declined food and waitress grabbed the food and said fine. She never came back after that other than to grab the check for payment. No thank you, nothing. Not worth it for the money.

This is the second time we 've been here since the new owners took over. Although their Facebook page says beers are brewed in house, that 's no longer true. All of the brewing equipment was removed a couple of months ago. They 're still serving some leftover Bent River brews but the tap beer menu is subject to change when they run out, which seems to be frequent. The new owners touted a new menu. We tried the poutine fries. Nothing special-gravy poured over soggy fries, very salty with a lot of canned corn to give it that special Iowa touch. Tonight, we tried to order two beers that were on the board. Both were out. I asked the waitress for a list of their beers which she gave me. I tried again to order a beer but was told the list wasn 't accurate (the waitress said the list wasn 't right but she gave it to us anyways. I went inside and after making some inquiries found a beer they had. We ordered one of the new menu items-the pork belly tacos. They were as disappointing as the poutine fries. You would expect the meat to be marinated? braised? something? but it tasted like an old pork chop. The sour red cabbage was all you could really taste. The waitress was obviously new in her job. But you would expect a new waitress to know what they had in terms of beers. This is the last time we 're going to the new Bent River.

The food was great. The service was fast and they came back several time to make sure everything was good. It's in an old JC Penney building and they have kept the atmosphere. I can't wait to see their Christmas window display.

First time being here from out of town. Food was amazing! Beers were great and Erin was a phenomenal bartender! Will be back if ever in the area!

Terrible experience. Waitress, Taylor, is rude, just trying to order we had to repeat ourselves several times. When I tried ordering I ordered bout half the menu before I was finally able to order. Kept telling me that they won’t make that and can’t make this. Yet another member of the group was able to order the item I tried ordering just moments before. When food came several things were missing, incorrect, or just plain out didn’t receive even after requested when they didn’t get it the first time. Even one of our party members didn’t receive her food until twenty minutes later after everyone was done eating. Absolutely terrible. Don’t bother here.