The Pointe - Captiva

We dined at the Pointe twice recently and both times our experience was disappointing. The service was slow and we had to wait a long time for a server to attend to us. Even though the restaurant was not very busy, the service was still incredibly slow. During our second visit, the service was so poor that we decided not to leave a tip. We had to constantly ask for things like water, menus, drink refills, and check on our food. We waited nearly an hour for our food to arrive. The worst part was when the server made a decision for my grandmother without consulting her. She had asked if the grouper sandwich could be made gluten-free, but instead, they brought her a Mahi fillet sandwich without asking her preference. By the time the food arrived, she didn't want to ask for a change even though she would have preferred the grouper. In conclusion, this restaurant needs to improve their service by hiring more efficient, attentive, and considerate staff.

Terrible, absolutely terrible. The food was cold and bland, the service was poor, and the prices were high. Perhaps it would be enjoyable for drinks and the view.

The Pointe is located inside of the South Seas Resort, at the pool area. The pool area has many chairs, seventeen cabanas, a fantastic veranda, and a beautiful tiki bar right on the pool deck. My family and I loves that view of the gulf, while sitting at our pool chairs. When I'm here I'm in total zen mode. Wonderful place to relax, have great food and drink. As soon as you enter this area, you can grab fresh towels from the staff. As far as the seating goes, it's first come first serve. I suggest arriving at 9 am when the pool area opens, if you want the seats you truly want. This is totally a popular place for all the resort guest. We always arrive at 9 am and leave about 1:30 pm. The food and drinks are available starting at 11 am, you'll see staff walking around taking orders. They have a wonderful menu, I think most people can find something to eat. I ordered the Superfood Bowl added Mahi mahi Quinoa, Spinach, Brown Rice, Carrots, Beets, Red Peppers, Hummus, Blueberries, Edamame, Candied Pecans, and a Mango Pineapple Vinaigrette) I get this meal every year at the point. It's just a bowl of deliciousness. Great light lunch, that mango pineapple vinaigrette is outstanding, mahi mahi is perfectly made. Love this dish. My wife ordered the Blackened Mahi Sandwich Lettuce, Tomato, Onion and a Creole Mustard Remoulade) this is her go to meal here and she loves the remoulade. Mahi mahi is perfect. Of course they have other items on the menu Starters Crab, Shrimp and Avocado Stack Lump Crab, Chilled Shrimp, Avocado, Mango/Pineapple Salsa, and Wontons Coconut Shrimp Pineapple, Citrus Mustard Sauce) Chicken Wings Choice of Buffalo Sauce or Jerk Seasoning), Celery, Carrots and Ranch Grouper Bites with Sriracha Mayo) Tropical Fruit Basket Sliced Fruit Honey Yogurt Dipping Sauce) Hummus Chickpea/Roasted Red Pepper Hummus, Cucumber, Carrots, Kalamata Olives, Feta Cheese, Naan Bread, Flatbread Crackers) Salads Chadwick's Cobb Tomato, Bacon, Hard Boiled Egg, Cucumber, Avocado, Ranch Dressing) Asian Salad Mixed Greens, Cucumber, Mandarin, Candied Pecans, Crispy Wontons, Mandarin Orange Dressing) Ahi Poke Bowl Diced Yellowfin Ahi Tuna, Ponzu Rice, Nori, Watermelon Relish, Cilantro, Sweet Chili Sauce) *you can add chilled dice chicken, shrimp, and mahi mahi, to all salads* Lunch Grouper Sandwich Blackened Gulf Grouper, Applewood Smoked Bacon, Avocado Mayo, Potato Sticks, Toasted Brioche) Island Hot Dog 1/4 all beef dog, Fries, Poppy Seed Bun. Can add chill, cheese and sauerkraut) BBQ Pulled Pork Sandwich bbq sauce, pickles, fried onions) Chicken Tenders can get honey mustard, bbq or ranch as sauces) Cheeseburger in Paradise Bacon, Lettuce, Tomato, Onion, Pickles, Toasted Brioche Bun. Choose Swiss, American and Cheddar as the cheese) Grilled Chicken Sandwich Lettuce, Tomato, Pickle, Onion) Avocado Bacon Ranch Burger Avocado, Bacon, Sriracha Ranch, Lettuce, Tomato, Onion) *Burgers can be made into Beyond* Desserts Key lime pie and chocolate cake) They have a separate kids menu, they have a full bar at poolside. It's a tiki bar. Margaritas, Mojitos and all spirits. Full wine menu. Domestic and Premium beers. If you stay at South Seas Resorts, you MUST go to the Pointe. I call it zen mode. Great view of the gulf, wonderful food, tiki bar. Aces!!!

The pointe is located inside south seas resort. You must be staying at The resort or have a timeshare in order to eat here. They do not take cash, only room charge. What's really nice is that you can either go eat at the restaurant, or they can bring food to your chair and eat by the pool. We usually choose the second option and like to enjoy our lunch as we sit around the pool and look at the view of the golf. The menu has definitely changed over the year with some of the most popular items thing. Share I will say I missed the mahi tacos, which we always used to get. This year instead I opted to try the mahi sandwich, which had a big piece of grilled mahi, bacon and shoe string potato crisps. I thought the bacon would be a little strange on fish sandwich but it was actually really tasty. It also came with an avocado mayo which I asked for on the side, which was also very good. I only complaint about it is that came with the sandwich cold. I was actually very surprised as we were one of the first people to order as soon as they opened. My mothers fries were also cold, but she asked our waiter to bring some fresh ones and he didn't no problem at all. The fresh ones were very hot and very crispy. We also ordered chicken tenders, and a super foods salad. My husband put mine on his and my sister had it as is. It was a very nice fresh healthy salad with hummus, salad and quinoa. All I know this is a really great place to eat if you are at the resort by the pool. You don't have to pack up all of your stuff and go back to your room, you can enjoy your lunch right at the pool and head over to the actual restaurant and sit down. They have a nice variety of items on the menu, wings hot dogs chicken tenders, salads, Fish options, and many more. We have been coming here for years and every year we make a point to enjoy lunch by the pool and eating from the point. The best part about this restaurant is the view of the gulf. What's better than having a great lunch with a gorgeous view!!

The location of The Pointe's "Tiki Bar" by the South Sea pool area is excellent. The prices, although not surprising for someone from NYC, were a bit high for others in my group. The drinks, such as the skinny margarita and coconut mojito, were delicious. I also tried the Blackened Mahi Sandwich, which was very tasty with lettuce, tomato, onion, and creole mustard remoulade on a toasted brioche bun. Overall, The Pointe makes the most of its prime location and serves up delicious food.