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Contribuisci feedbackI almost feel bad giving Bierkeller 3 star because I do like this place and go quite a lot but in comparison with other places that I've rated 4 stars I
This place isn't bad but go when there's sport on and expect a stuffy environment and to spend your time stood upIt gets busy, perhaps too busy.
Just came here for one drink on a Saturday afternoon, thought it would be quiet but they had a band on singing Oasis and Neil Diamond, absolutely not
Booked tickets for comedy, emailed correct email address as per booking email, requested (within period in terms and conditions) to get credit or refund, weeks passed and not even acknowledgement! Avoid!!! £40 lost
Horrendously treated by a member of staff/shocking customer service. Doormen did not listen to what really happened and decided to attempt to assault me using excessive force when I decided to leave anyway. Completely Unacceptable. No issue at this venue for over a decade but will not be returning and lodging serious complaint in due course as NOBODY treats me like this and IF they do then will go through the right channels, i.e management and directors. Place has gone seriously downhill anyway so good riddance.
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