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Contribuisci feedbackEveryone at this restaurant appears to be cheerful, smiling, and extremely helpful. The interior is spacious, stroller-friendly, and has a pleasant atmosphere. However, the food justifies the slightly higher prices. My wife and I spent $42, but the portion sizes were smaller than I expected, which is why I rated it 4 out of 5. Nonetheless, I highly recommend this place, and we will definitely be returning.
I was a bit taken aback when my total came to $33, but I didn't check the receipt right away since I know Luna Grill tends to be on the pricier side due to inflation. When the food arrived at my table, I noticed that the chicken was on the salad, along with a side plate of gyro. As I was eating, I pulled out my receipt to scan for points and noticed that I was charged $10.99 for the salad, $7.49 to add chicken, and $9.99 for an a la carte gyro. However, the menu states that adding chicken or gyro to the salad should only cost $3.79 each. After finishing my meal, I took my receipt to the counter and spoke to a woman who seemed to be the manager about the overcharge. She looked at my receipt and explained the price differences for the chicken kabob, which I understood, but I reiterated that I didn't order a full plate of gyro—I wanted it as an addition to the salad. She then explained that the gyro portion on the salad was smaller than what I received, which I got, but it still wasn't what I ordered. The person who took my order should have charged me $3.79 for the gyro addition and $7.49 for the chicken kabob. She agreed with my points and said she would discuss this issue with the employee for future reference. However, I wasn't offered a refund for the price difference or anything else to make up for the inconvenience. I left feeling quite annoyed and frustrated. I do enjoy Luna Grill, but this experience left a sour taste in my mouth, and I don't anticipate returning anytime soon.
I recently moved to Carlsbad and was in the mood for Mediterranean food. I decided to try this restaurant last night and ordered the Chicken Kabob plate. It was absolutely delicious! I highly recommend this place.
Norma and her team are outstanding! I patron the el Camino location weekly and they are always so kind and patient with my special order. They take very great care of me and the food is always delicious! Norma is a true professional and showsexcellent leadership skills. Her customer service is a 10/10! She always goes the extra mile and makes me feel welcome for myweekly trip to the area for work. Her staff are quite pleasant and professional as well and that is a true testament to thegreat moral and culture she has created there. I always look forward to my Luna Grill Tuesdays! Thank you Norma and El Caminostaff!
Luna Grill is delicious!!! I'm a very picky eater, but i didn't find anything wrong with the food at all when we dine in. I ordered the chicken breast asked for well done and it came perfect. EVERYTHING WAS DELICIOUS, chicken, rice, salad, the HUMMUS????, pita nice and fluffy, Chipotle sauce ???????? AND their Mango Lime drink ???????????? They also have these mouth waterychocolate chip cookies, big good for 2. My daughters loved it. I would definitely dine in again. Decor wise....really caughtour eyes. It's very nice and lit (we came around 8:30 last nice) very clean and bright. Loved EVERYTHING. Staff Wise....verynice, everyone smiled. Very pleasant.
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