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Contribuisci feedbackOverall very disappointing dining room experience with zero ambiente and service level very bad for a so-called 5-star hotel. eating was good, but no value for money ordered 2015 wein from menu and waiter came with 2017 version when I pointed out that he said it was on supply questions without real apology. the temperature was very cold in the dining room and in the bar, so we did not stay for the drinks the open dining room area looks like a large standard café or breakfast room in a 3 star hotel is not recommended to friends.
If they are included on an evening meal, then be careful, a series of dressed have additional supplements that are not visible on the menu. I really think that management should address this. on our main courses were additionally charged €27, €7 and €10. eating is “fine dining”, I would feel overpriced for what is delivered. weine also expensive, from €40 per bottle. service was good, restaurant lacked ambiente and it was too bright, they should dim the lights and turn off the background music.
Only restaurant in galway where we found chateaubriand on the menu. great eating great service the maitre d was excellent.
Booked for my birthday. Asked for a purple couch. Didn’t get the couch or a happy birthday. The new menu isn’t a good as the previous. The starters were dreadful. The main courses were nice. Had to wait over 1 hour in between starter and main. Also long waits for almost everything, including over 30 mins for a cocktail. The bread at the beginning of the meal was stale. Not up to standard. I used to love this restaurant but after last night I will not be returning.
Nice food and helpful staff only thing was no birthday extras given.