321 Lounge - Charlotte

Tonight is my first time at this location. It was 10:15pm when my party arrived. There were 3 waitress who couldn't decide where to seat 5 guest. We got our drink order 2 min of sitting down. If we had never asked another waitress who is taking our order we will be sitting for another 20 min. Out of the 3 working no one felt the need to assist and a group came in behind us at 10:30 seated, food, and drinks order taken.I wont come back to dine in due to poor customer service. Everyone food was good no complaints on that part.

7th restaurant was a delightful experience, with their savory salmon balls and reasonably priced mimosas. Don 't forget to try their mouthwatering chicken and waffles as well! Service was quick, food is hot, and music was musicing! Definitely a return visit for the wings!

Lemon pepper honey wings are thee best. All the other appetizers/starters are good as well. The staff was good. Only 4 stars because the chicken and waffles was blah. The waffle didn't have any flavor and the chicken had like a freezer burn after taste.i would definitely go back when I visit again

The food and service were excellent. The french toast, chicken wings, collard greens, and shrimp and grits were tasty. These foods were flavorful without being salty.

Fortunately I read the reviews before coming. We made reservations for brunch and decided in advance to order EVERYTHING as soon as the waitress approached the table to introduce herself. Unfortunately, the waitress greeted us for the first time and brought water to the table 20+ minutes after we were seated. When the waitress showed up, we ordered drinks, appetizers, and entrees all at once. It took another 10-15 minutes for the mimosas to arrive. Exactly 33 minutes after submitting our entire order, the entrees arrived (yes, I set a timer on my phone to see if the reviews were accurate . Keep in mind, we ordered AFTER waiting 20+ minutes for our waitress to greet us. The salmon bites were great. I liked the mambo shrimp although my friend didn't. The entrees didn't have much flavor. They lacked seasoning, which I read in previous reviews, but I still remained hopeful. The mimosas were delicious! Sweeter than usual. The waitress was also fantastic. She was slow but extremely nice! The music and ambiance were awesome also.