Einstein Bros Bagels - Charlotte

Very little to eat for vegans. While many other similar places have long since started offering vegan sausages and meats, Einsteins doesn't even carry any dairy-free cream cheese. So I ordered an avocado toast, and the avocado was very under-ripe and hard. Good service though, friendly and welcoming staff.

Incredibly overpriced. Were out of 90% of their bagel selections before noon. My sandwich wouldn't hold together and completely fell apart when I bit into it. Worse, the restaurant was horrendously dirty and trash was overflowing. At $30 for two bagel sandwiches with two drinks, I won't be back.

Horrible experience and beware of the way catering orders are handled and use of words by their general manager for their own employees and customers. We ordered bagels and coffee and all bagels were in one bag mixed with sesame and everything and must be made coffee well in advance so it was cold within 30 minutes when i called to give feedback and be careful for our next order after few days denied each and every feedback and contradict each and every statement by their manager. We end up cancelling our order and called to confirm and took no ownership neither provided details on how to get refund and simply asked to email which has happened 2 times with not a single reply or follow up. Very disappointing experience and compare to other bagel very unprofessional and very unorganized way of delivery

Run by children, the store is always in complete chaos whenever I walk in. 35 minutes to get a toasted bagel because these guys don’t know how to prioritize and be efficient. Forget it, just give me my cup so I can go get my coffee – I know you won’t screw that up…

We go here frequently on weekends, because it is hard to find “real” bagels in the area (although it is getting easier in the time we’ve lived here). The ordering/payment/food prep could use a logistics reboot. It just feels disorganized and the wait can be long—yet we all wait in some sort of muddle. Just chill, and all is good. It’s the weekend. To the management’s credit, it was responsive about adding planters to better protect patrons in the small parking lot. The salt bagels are yummy, the array of breakfast items look good (and the few I’ve tried taste good). The coffee is somewhere between good and excellent (unless you are especially discerning about coffee), usually very hot, and always free flowing—so you’ll have to ask/remind the staff to make fresh pots. The real opportunity here for more stars is for the mgmt to examine highly efficient kitchens in larger metropolitan areas and to take notes.