Mcdonald's - Charlotte

This place is great like a commercial if you come during the day. The food is always excellent and you receive smiles to the point that you looking around for the tv cameras..lol. the staff makes eye contact with you and directly speaks to you andthanks you during the duration of your interaction. The speed is almost equivalent to Chick-fil-A. However, come evening shiftis a different story baby. You see all the shuckin and jivin and wrong orders being given to customers in the Drive-Thru and thelack of attention to the business at hand. Why you in the Drive-Thru waiting for your order you see all the idle chatter, butas soon as they hand your order, there's nothing to say in regards to thank you or anything like that. They abruptly hand youthe order, as if in a rush to return to their shuckin and jivin. I'm still giving for stars four day shift performance andonly taking one star away as a result of The Twilight Zone that occurs in the evening.

The workers at the location are great!! Especially the am crew, the older employees are quick and accurate with your order. I wish they had the same crew at dinner then they do in the a.m. The a.m.crew is very friendly and efficient. I mention their agebecause they have experience and they care. You always know when the a.m. crew isn?t working because the lines are long andthey?re not as friendly. If it?s not the a.m. crew working, or the lunch crew, you get a bunch of zombies when you pull up toorder!

Those chicken wings I purchased were love!!! We arrived in a very large group, and the waitress(s) got both our drinks and food out extremely fast. Food was hot, and drinks weren't watered down.

I have too agree with the other 1 star ratings. Food is always cold?app codes never work?fries half full and drink not full to the top. This food cost too much to be getting this type of service. I stopped eating there.

The service is good and the employs are respectful but most of the time my order is wrong or missing items. If the orders were double checked I think it would make a big difference. Overall it's a good place to eat.