Teriyaki Madness - Charlotte

This restaurant fell short of my expectations. I had been a fan of this place for a year, so I decided to have lunch there. I ordered orange chicken with fried rice and added spicy chicken. However, I received white rice instead of fried rice and teriyaki chicken instead of spicy chicken. I would have asked them to fix it, but I was already home by then. When I called to complain, the staff told me that since it had been over an hour, I could not get a refund or replacement. I was disappointed, especially after seeing the owner's defensive responses to negative reviews online. I doubt I will be returning to this place in the future, even though the egg rolls were delicious.

Spicy chicken dish w/ broccoli is the knee of the bees. I come here every weekend and eat is always fresh.

My first time eating here I will be back. The food was good, fresh hot along with good customer service

I really like the owner. Didn't see the regular staff this time. A little pricey for the salmon 13) but they have specials 2 for 1 on at least one day. And the rice is always fresh. The veggies are always fresh. Not a fan of the steak, which is more like shredded beef. The Orange Chicken, Spicy or Teriyaki are all good choices. Popular with delivery services too always lots of orders going out, but never a long wait when I've ordered at the counter. And the big screen tvs are usually playing the Food Network or Japanese Tours from YouTube or something equally interesting.

My friend and I went to this restaurant for lunch for the first time. Lisa, who took our order at the register, was extremely friendly and patient with us, always smiling. The food was fresh, hot, and delicious, and the restaurant was clean and welcoming. We will definitely be returning and will recommend it to friends!