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Contribuisci feedbackTo all tradespeople considering working for this restaurant: don't do it! I was asked to attend a site meeting and provide detailed costs for each stage of the project. After completing the work and being criticized for finishing too quickly, I was informed that they would not be paying the invoice. No explanation was given. This is the first time in almost six years of business that a client has refused to pay me. While it may be a nice place to stay, it is located in Banbury, so it's probably not worth the trouble.
We booked a family meal for 11, admittedly the morning of going. The lady that worked there was so unbelievably rude we couldn’t quite believe it. As soon as we were seated she told us what roasts they had left and made a huge deal of ‘saving these’ for us. Her exact words were ‘I could have sold these hours ago’. Whilst that was kind, we were told this repeatedly. The food itself was enjoyable until we asked for an extra small jug of gravy which was like asking for her kidney! My mum asked a lady behind the bar if she could get a drink in for my brother (In our village this is normal but perhaps not here), the member of staff readily agreed and took the money. When it come to getting the drink, the rude lady said that they did not do that there. My mum explained that she did wonder however the girl had agreed and taken payment. The lady advised that that particular member of staff had gone home, luckily another member of staff had witnessed this. The rude lady then made a huge point about how lucky we were as she would not usually allow this.To sum up, the food was great, especially for the reasonable price however the lady who appeared as the boss was so rude we will not be coming back!
I think you may be confusing me with ‘another’ unhappy customer! I am the customer who got shoved in to a poxy room that smelt damp and the bathroom had a strong smell of urine! I never had a dog!
My husband and I went out for Sunday lunch at this restaurant. We were looking at the menu when the manageress approached us and informed us that we were seated in the family area, where children can be noisy. The area was nearly empty, with only an elderly man sitting alone at one table. Despite this, the manageress suggested that we move to the bar area, as children were not allowed there. It was clear that she wanted us to relocate. This was not the first time we had encountered issues with this unfriendly manageress, so we took it personally and decided to leave. We will not be returning to this restaurant again.
There are a limited number of menu options available and the food is average at best. The ambiance is lacking, and overall, it is not a good value for the money.