Pasteur - Chicago

Once we were seated, we waited for half an hour to receive the menu and then another 15 minutes for someone to take our order. Our drinks took 30 minutes to arrive and the food was not registered in the system, resulting in us having to place our order again. After a total wait of 2 hours, our food finally arrived. It was a terrible experience.

The restaurant looked good, but the service was terrible. We came at 6:15 and sat right away. Then we saw all the tables around us serve and not one person came to our table. At 645 we couldn't take it anymore and go. Thanks for a ruined Valentine's Day night. We tried to signal the waiting personnel several times and felt as if they were just looking through us as if the lack of service was intentional. Terrible experience, will never return. As one of the only black couples in the restaurant and then one of the only tables that are not services that feel terrible. Especially when we saw that people come to us greeted and served.

This was the first time I’ve walked out of a restaurant. The kitchen forgot our entrees and when we ask the server multiple times, he couldn’t give us any idea when they were coming. After 90 mins we finally gave up and left.

Sadly the experience left a lot to be desired. The food was cold and just ok. Service was very slow. Don’t think I will be going back.

Really nice find. Servers were amazingly friendly and nice tho service itself was uneven. They need to check on tables more often but I really liked them