Wendy's - Chicago

This is the third time I ordered online. I'm not coming back. three times I ordered unsweetened icy. recorded sweetened. I don't understand. I ordered burger. all dinge didn't know until I came home. near $12.00 worth of food I paid never received. will not be back.

I stood in register for 8 minutes before I had to wipe one of the 6 employees for the service. no “hi can i help you?” or “Can I take her order?” not a word, as several employees came past me again and again. I then waited for my order for approx. 10 minutes before it was confused for a job that was just prepared. that wasn't it. my order had waited for the regal behind the register, no one said a word. the young women there were almost exclusively telephone.

Worst experience in a long time. Want to be ignored and made fun of over the speaker this is your place. So upset after waiting for 15 minutes for our food that we just left. Hope someone enjoyed our food.

I came for drive through, but when it was finally my turn after waiting a line of cars they said they were short staffed and that I’d have to come in to order. Wasted my time, and didn’t have clear signs of drive through not being available.

Ordered a bacon double and they forgot the bacon! Bacon the the first word of the item. How do they forget the bacon. I called and asked for a refund and they said they cannot give me one. I work on the road so I was not able to come back to the location. Terrible customer service and who ever was on the phone was extremely rude!