West on North - Chicago

We use to love going to this bar but after this past weekend we will NEVER be going back. The so called bar manager Ashley is one of the rudest she should NOT be running the bar whoever gave her that position should really reconsider it . 1st of all the drinks she made sucked they were super water downed u0026 when we asked to exchange a drink due to it being water downed she agreed u0026 exchanged it then tried to charge for the new drink and started arguing like she really has NO management u0026 NO customer service skills we always bring a good fun big crowd. Sad that because of her ignorance and lack of customer skills this bar will loose us as customers... Customer satisfaction should always be a priority especially when we had a big crowd of people in our group buying drinks.....

We use to love going to this bar but after this past weekend we will NEVER be going back. The so called bar manager Ashley is one of the rudest she should NOT be running the bar whoever gave her that position should really reconsider it . 1st of all the drinks she made sucked they were super water downed when we asked to exchange a drink due to it being water downed she agreed exchanged it then tried to charge for the new drink and started arguing like she really has NO management NO customer service skills we always bring a good fun big crowd. Sad that because of her ignorance and lack of customer skills this bar will loose us as customers... Customer satisfaction should always be a priority especially when we had a big crowd of people in our group buying drinks.....

We use to love going to this bar but after this past weekend we will NEVER be going back. The so called bar manager Ashley is one of the rudest she should NOT be running the bar whoever gave her that position should really reconsider it . 1st of all the drinks she made sucked they were super water downed when we asked to exchange a drink due to it being water downed she agreed exchanged it then tried to charge for the new drink and started arguing like she really has NO management NO customer service skills we always bring a good fun big crowd. Sad that because of her ignorance and lack of customer skills this bar will loose us as customers... Customer satisfaction should always be a priority especially when we had a big crowd of people in our group buying drinks.....

I experienced racism in less than 2 minutes walking into this place. 2 MINUTES!!! I walked in, found all of my people and was approached by some random guy who tells me to turn my hat foward (because it was backwards) and I asked this random guy Why? He answers with Because I 'm the owner which didn 't really answer my question but instead a statement to express his ego. Ofcourse I denied turning my hat around to make him feel comfortable by somehow making myself seem less threatening to you and your biker buddies but I 'm going to say hi to all my friends and leave your establishment you wanna be White so bad but your brown just like me lo my dark flesh spooks the heck out of ya don 't it!!!

Great customer service. The owner is very personable and friendly