Dunkin' - Chicopee

Great coffee, great breakfast menu. But since the donuts are now factory made and not in the restaurant. They are more hard and stale as the day goes on, Since they are shipped frozen and then thawed. You are better off getting freshed baked from astore bakery. Duck Donuts ot a Bakery. Fred the Baker is rolling in his grave.

If I could give NO STARS I WOULD!! This was the worst Dunkin I ever been to. My dad and I waited a few min before they took our order, then someone took our order then left!! She didn't even give our order to the other employees. We waited for 15/20 minbefore we even got our coffee. Every employee stared at us and didn't even help. Til one guy finally did!! Terrible service!

This staff is super friendly and fast. they have changed a menu item to better meet my nutritional and diabetic needs.

If I could give no stars i would! that was the worst dunkin I ever had. my father and I waited a few minutes before they took our order, then someone took our order then leaving! she didn't even give our order to the others. we waited 15/20 min before we even got our coffee. every worker stared at us and didn't even help. had a guy at last!

It took 20 minutes to wait for a cup of coffee with 2 people before me. I'm coming into the window and I see that the label on the coffee is not what I ordered. I say she asks me to repeat my order, then says yes, that's it. that wasn't it. when I repeated that it was not right, she rolled her eyes and spent 5 minutes with it. again wrong. I just took the coffee and went to that point. a lot of service every time, but that takes the cake.