Maru Sushi - Chilliwack

I visited this restaurant today and ordered the tuna sashimi, specifically requesting it to be sliced thin. My dad ordered the same dish. Unfortunately, when my plate arrived, the slices weren't thin, but I didn’t think much of it at first. However, the taste was quite off; it didn't taste fresh at all—actually, it had a fishy flavor. I apologized to the waitress, letting her know I couldn't eat it, but instead of being understanding, she gave me attitude and our table was neglected afterward. When it came time to pay, they didn’t remove the charge for my dish. My dad finished his, although he didn’t enjoy it. I asked why I had to pay for mine, and her response was, “Your dad ate it, so it’s fine.” That was incredibly rude. The customer service was terrible. I believe most other restaurants would have removed it from the bill. I was polite throughout the whole situation.

As we were leaving, the server stood hovering over our table and questioned why we were leaving without tipping. I explained that the service and food had been great; I simply didn’t have Canadian cash on me at that moment. She interrupted me and claimed I hadn’t tipped the last time I was there, which was not true. I don’t even remember her serving me during that visit. Then she went on about how everyone who comes in has to tip, insisting that the business relies on tips for her livelihood. I was taken aback because I’ve never encountered such treatment at this restaurant before. I didn’t even get the chance to mention that I was planning to return to my car to get a cash tip. By that point, I was so disappointed with her behavior that I decided against tipping at all. The food and atmosphere are excellent, but this experience was marred by the poor attitude of this one employee. This review is more reflective of her conduct than the establishment itself.

Your standard sushi restaurant. Service is very attentive. Clean bathrooms. Very kid friendly!

We have been going here for years and frequently also order take out. The food quality has gone significantly downhill. We recently went, there was something off about the chicken, and we didn't eat it...and they still charged us. Will not be returning unless there is a change.

I we recently had a nice meal at this lovely restaurant.. however we did notice something different . There is a bunch of debris and other misc junkie stuff showing up in front of the glass where you would stand to look at the food and watch the preparation of the sushi . Also piles of containers on the top . Left a feeling of fast food take out rather than fine dining which has been my experience in the past . Hopefully they will clean this up .