White Spot - Chilliwack

Last night we decided to try the Thanksgiving turkey dinner for two for pick up. It was ready on time and packaged nicely. The heating instructions were easy to follow and the turkey, vegetables, and gravy were all delicious. The portion sizes were good and we had an overall enjoyable experience. The only downside was that we ordered pumpkin pie with whipped cream for dessert, and there was only one piece, which seemed odd for a meal meant for two people. This led us to give a rating of 3.5.

Walked in met by staff and seated immediately, menu items explained and specials listed. Drink and food service were good and quick. Once the food came it was hot fresh and delicious, however we were never asked again how things were out of we needed anything. When the meal was over dishes were taken quickly and bill brought right away. Just wish there was more attention during meal. Good social distancing, cleanliness and civic tracking methods. Over all a good experience as expected. Never disappointed with the food, slightly over priced but was expected.

Oh white spot what happened to you? This used to be the spot where my family would meet for conversation and good food. Maybe I 'm older(a ripe 42)and more picky or possibly the customer service and food quality has taken a bigger nosedive than Kevin costners big budget movie Waterworld . The restaurant was clean and not that busy. Seemed to be lots of servers on and we were seated right away. I took my wife and kids for a rare dinner out and was hoping for a good visit because my last experience here was not fantastic. Just couldn 't help give them one last chance. It took a bit to get our drinks and when they came it was one....then another a few minutes later and then finally the last 2 about 5 minutes after ordering(please not the order was 2 waters, 2 chocolate milks and and iced tea. After the drinks we sat there for another 2 min. closed out menus and waiting to order. After a few waves and 15 or so minutes our server finally found the time to get back and take the order. About 15 min later the food started to arrive. Kids had the pirate packs(burger and a macaroni) and my wife had a shrimp salad sandwich with side salad and I had the clubhouse with fries(healthy I know) The kids meals looked ok. Main food was good but fries were soggy and cold. My wife 's meal was really good and she had no complaints. My sandwich was decent although I think the sauce was a bit excessive. I think that is pretty standard here at white Spot and maybe people like it that way. The fries were also cold and mostly little greasy ends and not whole fries. Sandwich good, fries . Time for ice cream and the server did not ask what flavours, nor did she ask if they wanted to upgrade the desert. Apparently the automatic upgrade was in order and upcharged as well without asking. Only a few bucks but at 7:30pm on a school night my kids didn 't need 3 cups of sugar in the way of ice cream, fudge, whipped cream and gummy worms. The main issue was the server, we waited and waited for a refill on water, then she would fill one glass and come back 5 minutes later for another. Super weird and after sitting there for a good 15-20minutes after finishing she finally came and slowly started to clean our table. She never did finish clearing while we were still there. At that point we just wanted to get the hell out of there. Both myself and my wife just kept giving each other looks like is this really happening? I asked for the bill and paid it. I was once a server and so was my wife. I always tip 15-20% but in this case I had to break the rule and go with 10%. I just couldn 't give Aimee any more money. Not one how is everything , not one can I get you anything and zero people skills add up to my wife and I being super disappointed once again. I hope the owner reads these reviews because that is 2 bad ones in a row and I will not be back for a very long time. I wish you luck and hope you don 't go the way of Sears. Adios

Just no. Ever since they decided to get all fancy with their food, the service, the flavour the menu, everything has gone downhill. The burgers are sloppy and tasteless. Their fries are undercooked and greasy the rest of our menus. Highly questionable. They used to be good. What happened?

Came with my family of 4 on a Saturday night. Although the restaurant was not at full capacity it sure seemed like they were. Dirty tables sat untouched the entire duration of our visit, we had no cutlery until after our food came, no refills offered. We had a vent above our table pumping out cold air and was told it was on a timer but it never stopped, we ate with our jackets on. My sons pirate pak had little to no fries and multiple requests were made for his ice cream. Food was good but not enough triple o sauce on the burgers at all so they were quite dry.