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Contribuisci feedbackThis is a convenient stop on the 15 South when traveling from Vegas back to California. The food was delicious, but my order was incorrect. When I brought the mistake to the staff's attention, they didn't try to address it. I felt rushed and overlooked. I understand that it’s a busy place, and I respect that. Just be sure to double-check your order with the person taking it. Safe travels, everyone!
We stopped at this McDonald's just before midnight and it appeared that only one employee was working. He seemed annoyed or upset. We didn’t receive our fries, and when we asked for ketchup, he shot us a dirty look—likely because he realized he had intentionally omitted the fries. I don't know what has happened to customer service in the fast food industry, but it seems to have declined. It's disappointing to experience this kind of treatment while on vacation. He handed us the ketchup with an attitude, even though we were polite and respectful throughout.
Having kiosks doesn’t mean that there’s no one at the counter. The service here is minimal, and they’re quite slow with orders, although to be fair, it was lunchtime. With the mall being nearly empty now, this is one of the few dining options available. The dining area is spacious, and I appreciate that there’s a sink outside the restrooms.
I only had a hash brown during my visit, but it was delicious. The place wasn't very crowded. Just a heads up: in the women's bathroom, the faucet closest to the stalls sprays water quite forcefully, so be careful when washing your hands to avoid getting splashed.
Update: Since I’m unable to post a new review for some reason, I'll add this to my previous review from three months ago. As a regular customer, I've noticed that on several occasions, there are a lot of coffee grounds left at the bottom of my cup by the time I finish my drink. There's nothing worse than taking that last sip and finding a mouthful of grounds. I'm not sure what the problem is, but it certainly needs to be addressed.
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