Baskin-robbins - Cleveland

If you're going to sell ice cream, and have a drive through flavors need to be on the menu for those who go to your store and when asked what flavors there are at the window, the cashier needs to use their adult voices instead of mumbling

Just went there after lunch today (7-22-22) and the dining room is closed. Looks like four employees in the restaurant but they said that have do use the drive through. Hard to sell ice cream through the drive-through when you can’t see the flavors. The waffle cone was stale the bubble tea was basically caramel flavored milk with a handful of Boba‘s in the bottom. And just very disappointing experience. Probably won’t go here again although the ice cream tasted fine.

Wasn't in pressed at all y'all didn't have donuts we wanted that night and the next day the doughnuts were old tasting and hard like they were there the night before

Nice workers. She sayed hello, thank you and come again. I appreciate good service. Coffee was hot and delicious. I order hot coffee. I'm glad to see they are open for later hours. Keep up the good work.

Please share with customers on Google that you close early at this location. It is posted 10 on Google and 10 on window but when I spoke with a worker (taking the garbage out) she stated that they close every evening at 9 unlike the other locations. Oh well now I know. Wish I would have known before I drove 25 minutes to get there. Maybe this will help others before a wasted trip.