The Catfish Box - Collinsville

Service: Takeout Meal type: Dinner Price per person: $10–20 Food rating: 5 Service rating: 5 Atmosphere rating: 4 Recommended dishes: Hamburger Steak, Catfish

Great food! We stay busy, and we truly appreciate all our customers. Thank you for your support and for being so patient and understanding as we handle a high volume of orders, both call-ins and walk-ins, during our busy hours (Thursday to Saturday, 11 AM to 9 PM). We love all our customers—both our regulars and first-time visitors. Come see us at Catfish Plus in Collinsville! We value our wonderful community and are grateful for each and every one of you. Thank you for your business; we appreciate you more than you know! Thanks again! God bless you all. XOXO, sincerely, the staff.

We usually dine here once a week and really enjoy the hamburger steak—it’s excellent. However, I’m not sure if there are new owners or staff, but our orders have been incorrect a few times lately. It's important to note that the food isn’t inexpensive, and we often arrive hungry, looking forward to our selected meals. When I reach out about the mistakes, the response is often just an apology, as if they’re saying, “What do you want us to do about it?” While I’m not asking for anything free, I did pay for something that I couldn't eat, and I think it’s reasonable to expect it to be corrected properly. Unfortunately, we’re considering not returning to this restaurant due to the poor customer service. Additionally, the quality of the food has also declined over the last couple of months. At this price point, the quality we receive just doesn’t justify it!

Cashier gave away for order after waiting 45 minutes. I told her my order, name, AND even verified my ticket number. I had to wait an additional 45 minutes to finally get my food. Very disappointed and dissatisfied! Service: Take out Meal type: Dinner Price per person: $50–100

Small eat outdoors type of restaurant. Right on the highway. Saw the words gumbo on their outdoor sign and turned around to go back. Gumbo shrimp was so small you couldn't see them. Make sure you say gumbo NO rice or you get 3/4 rice and 1/4 gumbo. Hush puppies were fried twice so I give a 3 on the 1-10 scale. Fried pickles were hot and fresh. Service: Dine in