Red Lobster Cookeville

The service was excellent and the food was delicious - couldn't have asked for a better dining experience!

After waiting 2 hours to get our food and seeing people who were seated after us get their food before us, we finally got our food and the whole order was wrong. I ordered a 7oz ny strip and was upcharged 7.99 and it wasn’t even 7ozs it had to have been at least an 1oz and the steak I got looked like scraps from when you trim meat, the manager stated it was a filet, ny strip and filet are two different steaks it was dry and it was supposed to be medium my wife ordered the ultimate feast and they brought her something completely different. She also ordered potato soup and never even seen that. Our daughter ordered shrimp and French fries they put it on the same plate as my son’s so she didn’t even get food. Will never return to this Red Lobster, worse service ever and I’m only leaving 1 star because it won’t let me leave zero. I don’t want any apologies or excuses from the restaurant cause I know that’s what’s going to happen. I know they are going to comment “We are so sorry.” We the people work hard for our earned money we expect to get the food and service we are paying for especially when every plate you get is going to be between 35.00 and 40.00.

A group of nine people waited for nearly an hour to be seated at the restaurant. The food was below average considering the price we paid.

My recent visit to Red Lobster in Cookeville, Tennessee, was incredibly disappointing. We ordered the steak and lobster but the server came back to ask if we wanted the filet instead of the sirloin because they were out. Then returned again to let us know it would be an upcharge on our bill. Slightly tacky but we agreed.Unfortunately the lobster tails were not fresh which led to them being discolored and chewy, and the butter served with the end was incredibly greasy. I 'm pretty sure it was a package product and not actual clarified butter. Despite requesting my steak to be cooked medium, it arrived overcooked not once, but twice, rendering it inedible. Even with a $10 discount, the bill amounted to $75, which felt like a steep price for such a subpar dining experience. While the service was adequate, the poor quality of the food and the inability to enjoy a significant part of the meal left a sour taste in our mouth. I cannot recommend this restaurant for anyone seeking a satisfying dining experience given the other restaurants in the area.

Tiffany was our server and everything was awesome! I haven’t been to a restaurant recently where the service has been this deserving of a 5 star service.