Acsa - Craiova

Really interesting and nice interior design and I like the way they renovated the old building, great work! However the food is around 2-3 stars max and really overpriced. Drink prices are also on the high side.

Excellent food! Beautiful atmosphere, good music and a pleasant experience.

Beautiful location with good food

Everything looks great online, but sadly we have to warn others from what reality looks like when you are physically there. We really dislike doing so, but we figure that's why this section is here, to help travelers make informed decisions about where to stay. We hope this helps others. To start with, there is no one in charge of the hotel. There is no reception or contact in case of a problem. We actually faced more than one problem, and had to wait up to 12 hours for a response. We got two phone numbers but got no answer in either of them. We reached out to Booking for help, but they too could not get a hold of anyone. Of all the negative experiences we had, we'd put at first the fact that the cleaning lady entered our room despite the red Do Not Disturb sign hanging on the door handle, she OPENED THE SAFE (why in the name of God, we do not know) and moved our wallets and passport cases around! We are still shocked by this and are seriously concerned for our privacy. We had cash, credit cards, as well as IDs and passports. There is no excuse for a maid to touch the safe box, not to mention touch such sensitive items. Second, despite all being marked as included in the room, an ironing board, coffee machine and ketlle were all missing. We had to check that we didn't get a room in a lower class, but no. A day after, the cleaning lady brought in a coffee machine, that was disgustingly dusted in and out. When we politely asked for a clean one, she got angry and shouted in Romanian and entered our bathroom to wash it, without our permission. When we followed her, asking again to get a clean machine, she kept shouhting and left to wash it in the adjacent room. She came back and opened our (closed) room door as if it was hers, again not showing the slightest respect to our privacy. When reporting this to the unknown person behind the chat, they essentially kicked us out of the hotel. We genuinely recommend you to stay away from Acsa Inn at all costs.

I ate a good dinner tonight. Very nicely furnished and quiet on a Monday evening. But it looked like it was a lively place on weekends, especially with the modern tecno beat music pump'n.