Dunkin' - Davenport

I visited this dds 31. mai in the am. the woman who took my order was super friendly and outraged, which I appreciated because I was irritated with i4 traffic and I came to a laune because of said traffic and needed to feel better! the gentleman at the window was super friendly and I didn't even have to wait for my coffee that was made perfect. I really appreciate the friendliness and it is as if they know that i4 sucks, so they are extra nice. ikyk? thank you.

This place genuinely needs to be reevaluated for health code violations. Absolutely worst experience. Took 20 mins in the drive through for a line with no people and I understand being understaffed I’ve worked in food service. But the lady at the drive through was RUDE extremely unprofessional and you can tell they did something to the food. Found a hair in bacon wrap and my “sealed” juice was opened because the seal was cracked looked like someone opened it and the bottle was messed up.

Got a chai tea latte asked for extra hot came out luke warm and tasted like straight nutmeg. Worst chai tea latte ever. Were out of most donuts, ordered a glazed chocolate donut and it was stale and tasted days old. Workers acted like they didn’t want to be there at all. Never again.

I come here every morning on my way to work because my son has a feeding disorder and will only eat glazed doughnuts for breakfast. Well this morning I encountered the worst customer service! Max your employee taking drive thru orders appeared to not have gotten her happy pills this morning. She would not listen to what I was ordering made fun of me over the drive through speaker mocking me and repeating what she thought she heard, when I got up to the window to pay my cold brew was what looked like a caramel latte…… I told the young lady at the window that is not what I ordered that I ordered the salted caramel cold brew max again rolled her eyes and said omg just add foam on it. I said no that is absolutely not a cold brew they brought me the same drink with foam on it…..I again said that is not what I ordered and max again interjected that it’s to early in the morning to be this rude. She should take her own advice . There is alot going on in the world today and kindness matters

Probably one of the worst DDs I’ve ever been too. I blame it on the owner of this location. Nothing is ever in stock. If you make an order online, you get to the store and get told they don’t have any of it instead of informing you on the app. This store is in a super busy location but it seems as though whoever is doing the supply ordering doesn’t know what they’re doing.