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Contribuisci feedbackOne of the good conveniences of this place is that it is open 24/7 except for holidays, its quality is good, its service is excellent, enough parking, its service through the window is fast (English and Spanish) recreational area for childrenParking: From 20 to 25 placesKid-friendliness: Fun games, baby chairs, family spaceWheelchair accessibility: Entrance service (ramp), tables reserved for wheelchairs and friendly service
Took 15 mins to get a quarter pounder and a 6 piece nuggets cuz the kitchen ladys wanna dance and play music and not work??
I waited a long time for them to serve me, it took them a while to give me the food, on top of that they gave me an order that I didn't ask for, I went back to change it and they still didn't give me the complete order... they do everything except work, you only hear the laughter of stupid people there inside.
Customer service experience! the order for my 4yo sons was a simple cheeseburger, that's it! the woman in the 2nd window, with the tattoo behind her ohr and on her hand, and blue hair, would not even give us a ring because they obviously didn't invite us for it. she asked a worker to translate and brings us a cheeseburger, but it wasn't easy, so we asked for the simple cheeseburger and she told him we had to go back! when we refused, she tried to tell us that we were moving into the next window, but not even telling us what was going on, because everything we knew was that she had nothing to wait for us. at this place my man was done to do with her and ask to speak with the young man who translate them bc he was more helpful and professional. my man told him that we just wait and let him know that she is very rude and unprofessional! Finally, another manager gave us, with pink hair, who also only spoke Spanish, the simple cheeseburger, but just had to go on Spanish! I don't know what she said, but that wasn't very professional! how are they a manager and they can not only communicate with their customers, but do not know how to deal with customers professionally?! you really need to speak and understand English when you work with the public. we argued with them about a simple cheeseburger for about 5 minutes unnecessary to say that it ended up a bigger deal than necessary! pity that customer service is not what he was earlier! will not return and not recommend!
Waited 40 minutes after checking in for my curbside order. Eventually had to pull around to the drive through and wait in line to get cold food. The last couple times the food was terrible and wait too long as well. I know McDonald's has a low bar for expectations but this was ridiculous.