Starbucks - Douglasville

I really enjoy Starbucks, but I don’t understand why they can never open on time. I placed my order online and arrived, but the store is still closed. There are about ten cars waiting, all of us having paid for our orders. The corporate office doesn’t open until 8 AM, which is frustrating. This is poor business practice. I spent $8 on something, and now I can’t even get a refund. This is very disappointing!

I'm trying to give this place a fair chance, but the slow service and receiving the wrong drinks multiple times is making it hard to want to come back. I'd rather drive to the Starbucks on Chapel Hill, even though that location has its own issues. The management at this new Starbucks really needs to step up! The manager should work on recruiting and hiring top talent, as well as ensuring that the staff receives proper training.

I’m really disappointed. I wanted to give the new location a fair chance, but I agree with other reviews that the staff needs significant training. I’ve been there three times, and each time I've yet to have a pleasant experience or a well-made coffee. For now, I'll stick to the other Starbucks I’ve been visiting for over ten years. I wish this location all the best and hope to see improvements in service. I would love to return once I’m confident I’ll enjoy the coffee I’m paying for.

This new restaurant features a youthful team that consistently provides fast service. While placing mobile orders in advance does help expedite the process, the service is still outstanding for walk-in customers. The venue itself is absolutely gorgeous.

The new location offers the same amazing coffee and food as before. While I don't completely align with the company's strong liberal beliefs, I have to say that the caramel crunchy Frappuccino is truly fantastic. The staff was friendly and welcoming, and I really enjoyed everything they had to offer. I will definitely return, especially since they seem enthusiastic about my visits and I often find myself in need of a drink. Thank you for making my beverage so wonderfully crunchy!