Kfc - Downey

I waited for 20 minutes and no one took my order, the customer service was terrible. I decided to leave because the manager was working through and didn't even have someone to help us.

Today, I purchased three filet boxes at the restaurant. The beef was extremely dry and appeared to be old. The cookie that accompanied the meal was stale and tasteless, leading us to discard it. Despite searching for the expiration date, we were unable to locate it. It seems that there is a lack of quality control in place to monitor the food being served. However, the customer service we received merited a rating of 2 stars.

Delicious roasted chicken, provided with friendly and polite customer service at the register.

Over priced and portions are small and doesn't taste good anymore ..Pollo Loco is better

Placed an order online (2) days before pick-up for a family party. I got a confirmation email when I placed it. Even got one the morning of confirming my pick up time! Cool. I get here at my pickup time and surprise, surprise. My order isn’t ready. In fact, it hasn’t even been started. Some rude woman (Daniella) says “next time call ahead that’s a lot of chicken” (that’s after not even bothering to greet me for the first 5 minutes). Lazy incompetent people. I will never be back here, I suggest you follow suit! And if you do, don’t bother with placing an order, it won’t make a difference. I still had to wait around their dirty dining room for my order. While they made my chicken sans gloves. For 30 minutes. Mind you, there was NO ONE ELSE in the dining room. Not once was there a “sorry about the mix, or the wait”.And see the photo attached: you think they serve their floor chicken? ?Update: the chicken was foul. 0/10.