Pizza Hut - Dudley

We visited today for buffet lunch as a quick meal. The manager overheard us discussing the lack of choice. The pizzas kept coming out to buffet the same… Chicken and pineapple and a BBQ chicken. None of the more popular options. She was then extremely...rude and snappy and frankly she is the most arrogant woman I’ve ever seen in such a position. You manage a Pizza Hut my lovely it doesn’t make you important or better than anyone else. Rude and arrogant would be an understatement. We watched her demeanour to other customers which was just as bad. The lady behind us was of the larger size and this manager basically belittled her! We were jaw dropped that this lady even has a job.

Had a poor meal somwhere else the previous night coupled with ghosting from the staff. However this experince was the best top quailty food had a meal and drinks for each and were full to bursting, what made this a top evening was...the staff all super freindly and asked us if everything was OK, made time for me and my family even though they were very busy. Thank you all for a wonderful time.

Visited for lunch and thought it was great. Staff very friendly and helpful. Spotlessly clean with Covid precautions firmly in place but done in a pleasant way. Online ordering easy to use. Our pizzas were very good indeed and arrived very promptly. My Americano with...barbecue sauce, chicken and bacon was generous and tasty. The prosecco was of good quality. We will definitely be back soon, thank you girls!

Looking forward to picking a takeaway tonight, only to be told on entering the restaurant that they only deal with cashless. Know I understand covid is around but im glad Pizza Hut can afford to turn down an order over twenty five pounds because they...refuse cash.... obviously they don't need the custom. I see they were queuing to be served. Well bad luck, took my custom elsewhere......

Was able to come without a pre-arranged booking, seated no problem. The tables we needed to clean ourselves, they had been cleared but not properly cleaned down as there were some dried on remainders from the previous party. Bottomless drinks were empty for a while,...had to take it upon ourselves to go to the bar to find a member of staff, there appeared to be two working the floor however always appeared busy bringing out orders, although we were asked if our order was OK. As always for Pizza Hut, prices are high, no offers on Fridays or Saturdays.