Wahooz On The Promenade - Durban

One of the best places I've been to in Durban! The food is consistently excellent. I was there on Saturday and the live performance was truly impressive. The staff are fantastic as well. Keep up the great work, guys! Just consider adding more branding, like Heineken. This has officially become our go-to spot!

Meh at best. Didn't get greeted at the entrance. Had to stumble upon a waitress. We asked her of there are any tables available upstairs and she said yes. She then leads us upstairs and abandones us there not a single available table in sight. We stumble back down to the ground floor. Another waitress comes up to us, hands us some menus and asks what we'd like to drink. Because, absolutely, everyone knows your menu off by heart, right? I ask her for 2 minutes so we can actually see what is on offer. 2 minutes later she returns and takes our drinks order. We ask for castle light draught, out of stock. Ok, bottle then, also out of stock. A couple items down the line we eventually get tired of playing 20 questions and ask her to just give us the shortlist of what is actually available so we can pick from those. Drinks arrive and my drink of settle, a creme soda float, comes in a kiddies glass. Do I look like a kid?

Underwhelming experience. The cocktails tasted alright but were definitely overpriced. Service was extremely slow. The most disappointing moment was ordering vegetable spring rolls but instead getting tiny, pastry rolls with mash potato inside. The only redeeming factor was the sea view.

Im afraid this place was not a good experience at all. The service is pathetic with too many people working here busy dancing and making noise instead of working. The food was offal at best to describe my Chicken strips. I just can't believe that any reasonable owner or manager of this place could allow for this much neglect. The place is large and spaceous but no one cares about basics, how to do customer service, how to greet and assist customers get their right choice. There's no evidence of a work ethic but people just walking on past. No training of staff is happening here. I just don't know what to say more to then but a huge disappointment.

Service was horrible, food was uncooked and cold. Will never go back. I am very disappointed in the food and service. The waiter did not care, we told her the food was bad she just laughed. I used to come here every second weekend, but now, I will never go again.