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Contribuisci feedbackJust placed an order from Vine Sushi and Thai of Durham.....found a fruit fly in my miso soup halfway through the meal (anyone who knows me already knows I basically started gagging on site)....we call the restaurant in a very calm manner requesting a partial or full refund. They offer us another soup or salad...now why in the world would I want another soup or salad?!? Another lady gets on the phone, has an attitude for no reason as if we are calling to scam them out ofmoney. I told her we did not want another soup or salad and that I would like her to give my name and number to the owner, who she stated was unavailable. She called back stating that he would give us a full refund and pick up the food ifnone was eaten. Of course some of the food was eaten, I found the fly, to my disdain, halfway through the meal. At this point I told them not to worry about it because it just felt very petty. As an establishment you should be moreconcerned about the health risk and possibly serving other customers food with pests in it. I've ordered from them multiple times, but it's safe to say I won't be back, the food isn't good enough to put up with poor customer service.
We got take out at about 12:30 in the afternoon.Very fast service, good fresh sushi. They received a 9.6 health rating 2/4/20. Very good! My wife and I got the Sashimi Lunch,Fire Work(special roll) and the Pineapple Fried Rice. All were very good. We eat sushi often and the Only 2 things that could be improved upon: one ;the salad, the entrees came with a choice of miso soup or salad, the salad was simply iceberg lettuce, there wasn?t any other vegetables two;not enoughginger with the rolls. When asked for a choice of the salad or the Miso Soup , get the soup. And ask for extra ginger. Otherwise, very nice inside dinning area, there is a nice outdoor patio area also , but at times there were deliverytrucks unloading in front of and to the side of the patio area. Probably for Whole Foods, which is next door. We recommend this place and will return.
Loved the pick two rolls with a side option, nothing fancy, but a good deal
The 4. Chirashi Deluxe was just not authentic or even very delicious. Some pieces were decent (salmon, tuna) but the mackerel texture seemed to be thawed from frozen, the shrimp was bland and also seemed thawed, there was imitation crab, there was not enough furikake type flavoring, and the wasabi looks like the cheaper version. It was just disappointing overall.
The sushi deal is fantastic. it is bogo for their special roles and they have a 2/$9 and 3/$12 for their normal rolling. we bought four special rolls and three rolls for $43.00 as off. they gave a hearty size of the mistsuppet with the 3/$12 deal. but the blue hawaii was by far one of the most tasteful sushi I ever had!