Wendy's - Durham

Our order was incorrect and we did not get receipts. On the phone, the manager was quick to offer to remake our entire order, not just the mistakes, even without receipts. We came to pick them up at a later mealtime and also had two additional separate orders in the car—it was very confusing and with their divided attention it’s a miracle they got it all right in the end and kept very cool at a very busy time. Frankly, I hope they at least got the satisfaction of spitting in our food for all they put up with from us, because I know for a fact Wendy’s doesn’t pay them enough to give that kind of above and beyond customer service.

So glad my child convinced me to try this location again. Wendy’s is typically our go-to if we indulge in fast food. Last few times, food was cold and tasted old. I was empathetic because I could see how tired the limited staff appeared. However, I didn’t want to go back. After some convincing…..,,This past time, staff was friendly, food was hot, and the store seemed well-staffed. Great job Wendy’s for working through a rough time.

Hamburger bun cold and stale and someone forgot the Classic Chocolate Frosty . when this happens not sure whose fault it is. I have to say the chili was outstanding

The worst meal Ive ever had from a Wendys my chicken in my southwest avocado salad stunk and was hardly cut there was no avocado as well as the bacon tasting very old. The chicken nuggets were dry and the burger was ice cold. Dave Thomas is rolling in his grave!!! Do better Wendys

My order has had incorrect AND missing items 2 out of the 3 times i ordered from here.