Chuck E. Cheese - East Hanover Township

I am not one to make a review but this place had me livid. I came to celebrate my nieces birthday’s and the customer service was horrible. They took forever to bring out the food for the adults, didn't bring it out til there was only 30 min left for the party, lit the candle for the cake without even informing the guests they were doing so. Basically rushed us to finish up when they took forever even bringing out the food after us asking a million times were it was. Also called ahead to see if they had helium to blow up some balloons at the location, said they did then when we got there and asked for it was ignored multiple times til someone finally told us there wasn't anymore. Not to mention they gave the bill to a guest and not the parents. This staff has no structure and is irresponsible and lazy. This place is a joke and should be shut down. Additionally the restroom was disgusting had toilet paper all over the toilets and floor, one toilet was broken and just kept repeatedly flushing just all around horrible. I will NEVER be coming back here. If you want this business to succeed i suggest you find new management and hire people who are actually willing to do their job.

Very disappointing. Went to a birthday party, and the employees were less than enthusiastic. The employee who was supposed to be Chucky Cheese and entertain children barely clapped, moved, or engaged the kids. He just stoos there. And the girl who assisted was just as bad.There were a lot of excuses. Explanations to disappointed kids.

Although I think this is a way over priced kids arcade.... my daughter loves it and always ALWAYS has a blast!

They’ve upgraded this location fairly recently. There’s more space now dedicated to birthday parties which is helpful. The kids had a good time and enjoyed themselves. Isn’t that all that matters when coming here?

We booked a party at this Chuck e Cheese for my godson’s birthday and it was the best experience ever! The employees at the store were very attentive to our needs! The food came out hot and sang happy birthday very cute! They explained how the bracelets work for the duration of our party! They sang out loud to really bring the party atmosphere for the kids! I couldn’t have asked for a better party and will be recommending my friends and family to this location!Parking: There is handicap parking as well as a lot of regular parking!Kid-friendliness: This Chuck e Cheese locations stamps you with your children. Children are not allowed to leave without their parent and stamp numbers must match parents and kids! Safety first!