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Contribuisci feedbackAs our party arrived, we ordered drinks and appetizers, followed by our main entrees shortly after. However, we encountered several issues with our orders. One person's salad was missing iceberg lettuce, but they were okay with that. The waitress then informed us that they were out of French fries and sweet potato fries, which was confusing. They offered to substitute with another side. When another person received their salad, they did not have the dressing they had requested. All the burgers ordered medium came out well done. The wait for our food was lengthy, even though there were only 5 or 6 tables occupied. Our waitress seemed to be the only one working and was difficult to find at times. We had to locate her to get one family's check as they needed to leave. When we received our bills, those who ordered fries were charged for the substitute side without any explanation. We chose not to make a fuss about it. We did not see any managers on duty to address the issues we encountered or to apologize for being out of multiple items. All we saw were our waitress, a hostess, and a bartender. Overall, it was a disappointing experience.
The food at this restaurant was a mixed bag - some dishes were outstanding, while others fell short. The beer selection was impressive in terms of variety and quantity, but the quality of the drafts left something to be desired for a taphouse, with only one bottled beer receiving a rating above 4 on Untappd.
We had a reservation for New Year's Eve and were promptly seated. Our server was excellent, answering all our questions about the menu. The food was delicious, particularly the brussels sprouts which I highly recommend. Overall, we had a very enjoyable evening.
We had a reservation for 11 people and when the first person arrived, they had no record of it. they told us they didn't work with open table anymore because they had problems with them. even if I have returned emails and reminders to my reservation. they then informed us that no one contacted from cask open table. we had a good time for them to take us. I say that, because if it were a busy Friday or Saturday night, we might have been turned off. when our party arrived, we put our drink order and then start eating. a short time later we order our most important entrees. a woman ordered an salate and said they were from eisburg salate with which she was good. the apps were good. the waitress came back to inform us that they fries out and sweet potatoes! we were a little confused about how this happened. we could replace any other side they had provided. then, when another person in our group got her salat, they had not the dressing she demanded. the burgers, who were ordered medium, came out well. waiting for our food was very long considering that there were maybe 5 or 6 tables in total. our waitress disappeared from a bed when I think she was the only one who works. we had to hunt them to check a family because they had to come home. when we checked all our audits, those who were ordered to be charged for the other side we had to order. Nobody said anything about it because it wasn't worth the fight. not a manager was in himself or came by to ask how our food was or apologise for being out of many things. we only saw our waitress, hostess and bartender. it was very disappointing.
Some of the foods were extremely good, but not consistent over the board. While the size and variety of beer selection was good, the quality of beers was on the design for a taphouse (only a beer, bottled beer, rated over 4 on Untappd).